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Real People, Real Support

At Platform28, you won't be transferred to a call center overseas or left waiting for days. Our team of contact center experts—based in the US—responds within one business hour. We've been helping organizations transform their customer service since 2001, and our average customer relationship spans 8+ years because we treat every conversation as a partnership, not a ticket number.

Whether you're a government agency serving millions of constituents, a healthcare provider managing patient communications, or a growing business ready to scale, we have the expertise to help you succeed.