Deliver Better Customer Experiences.
Everywhere.

Turn your customer engagement into a competitive advantage with our simple-yet-powerful cloud contact center platform.

Confident Employees. Happy Customers.

Many organizations struggle with disjointed systems that spoil the customer experience.
We built our bespoke cloud communications platform from the ground up to enhance the agent process and deliver a perfect customer experience. Every conversation, every channel, everytime.

Amazing Technology. Amazing Engagement.

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Expertise

Platform28 has been a leading provider of cloud communications for over 20 years.

Flexibility

Flexibility

The ability to make changes faster and easier with our no-code interface

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Open API

Our framework allows integration with any application and system.

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Web-based Omni Channel Agent Desktop

A single intuitive interface to handle interactions across all channels

Unlimited Integrations

Unlimited Integrations

Our software is developed with open communiication in mind and will itegrate with any other software or business tools your compnay requires.

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3 Simple Steps to Launch

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Schedule a Demo

See how Platform28 provides a seamless CRX experience.

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Run a Customized Trial

Test-drive Platform28 for your own business.

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Go Live

Reap the rewards of premium customer service.

A Winning Formula

Combining the right toolset with our experienced Client Success team, proves to be a winning formula to delight customers, create happy employees, and increase outcome success.

  • Over 20 years experience
  • PCI and SOCII Certified
  • Developed technology in-house
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Our clients speak

We have been working with clients around the world

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Jane Cooper
CEO at ABC Corporation

Purus quis nunc, lectus faucibus orci, leo odio sit ullamcorper. Semper commodo dignissim eget tincidunt fames. Mattis dictum.

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Jane Cooper
CEO at ABC Corporation

Purus quis nunc, lectus faucibus orci, leo odio sit ullamcorper. Semper commodo dignissim eget tincidunt fames. Mattis dictum.

Person-img
Jane Cooper
CEO at ABC Corporation

Purus quis nunc, lectus faucibus orci, leo odio sit ullamcorper. Semper commodo dignissim eget tincidunt fames. Mattis dictum.

Person-img
Jane Cooper
CEO at ABC Corporation

Case Study or Whitepaper?

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Latest News & Industry Trends

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Technology Built for Human Connection

Today, more than ever, Contact Centers need to focus on providing great customer experiences.

Our technology and expertise make it easy for companies to provide consistent, positive customer experiences. We make it simple to configure seamless customer journeys by combining human, self-service and automated interactions through voice, webchat, email, SMS, and social messaging.

As you create consistent and exceptional customer experiences , your adoption, retention, and productivity rates will soar.

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Get Started Today

Now you can focus on what’s really important, growing your business and making your customers happy.