Platform28
Cloud Contact Center Software
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Seamless
Communication
Your technology can either alienate or connect. Our cloud contact software brings your brand and customers closer together. Enable your customer service teams with an end-to-end engagement platform that delivers clear and effective communication during each customer interaction.
Bridge The Gap
From Ordinary To Extraordinary
Extraordinary Tools
Easy to Use
Deliver amazing service with our easy-to-use, modern toolset. Our platform helps you manage interaction flows effortlessly to enhance customer engagement through any channel.
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Extraordinary Expertise
Future-Proof Support
Develop a holistic integration strategy that customers want and businesses need. Achieve faster time to market, higher customer satisfaction, and increased sales.
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Extraordinary Integration
Connect Quickly
Get a truly seamless omnichannel experience with Platform28’s open API framework. Connect various platforms and create highly advanced integrations with a toolset architecture that scales with you.
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Flawless Connection
Every Conversation, Every Channel, Every Time
Focus On What’s Really Important
With 99.999% availability, our cloud contact center platform makes it easy to build your business and delight your customers, one interaction at a time.